Screenshots
Discover the MyStandBiz mobile interface
Main dashboard
Transaction list
User profile
Kiosks list
Kiosk details
Refill history
The Challenge
Agents and owners of Orange Money and MTN Mobile Money kiosks faced major challenges in the daily management of their transactions:
- Manual paper record keeping, time-consuming and prone to errors and data loss
- Lack of reliable traceability of transactions made for each customer
- High risk of fraud and theft due to lack of transparent tracking
- Difficulty for owners to supervise kiosk operations remotely
- Inability to quickly access customer transaction history
- Insufficient protection of sensitive customer data
- Lack of tools to analyze performance and identify trends
- Decentralized management making it difficult to manage multiple kiosks
The need was clear: a secure mobile application that simplifies transaction management, improves traceability and enables effective kiosk supervision.
Our Solution
Findex designed and developed MyStandBiz, an innovative mobile application that transforms the management of Orange Money and MTN Mobile Money kiosks. Complete solution for agents and owners.
💡 A Complete and Secure Solution
MyStandBiz offers a complete solution that improves security, efficiency and profitability of operations for agents and Mobile Money kiosk owners.
Benefits for Agents
- Simplified Management: No more manual register! Quick and easy entry of each transaction details directly in the app. Instant access to complete history for each customer.
- Security and Traceability: Protection of sensitive data through secure storage. Transparent tracking of all transactions, facilitating problem detection and resolution. Reduced risk of fraud and theft.
- Time and Efficiency Savings: Automation of repetitive tasks (data entry). Accelerated transaction processing, reducing customer wait times. Access to key information in real time.
- Improved Customer Satisfaction: Faster and more accurate service. Better communication with customers via transaction history. Strengthened trust in security and transparency.
Benefits for Owners
- Remote Supervision: Real-time access to transaction data performed by agents. Tracking kiosk performance and identifying trends. Anticipating account recharge needs.
- Centralized Management: Creation and management of agent accounts from a single platform. Tracking each agent's activities and identifying top performers. Implementation of uniform policies for all kiosks.
- Better Decision Making: Data analysis to identify growth opportunities. Operation optimization for better profitability. Informed decisions based on concrete data.
Technologies
Results
The deployment of MyStandBiz generated remarkable results for agents and kiosk owners:
- Drastic Error Reduction: 90% reduction in data entry errors through digitalization
- Significant Time Savings: Agents save 70% of time on administrative management
- Total Traceability: 100% of transactions recorded and traceable
- Enhanced Security: 85% reduction in fraud cases through transparent tracking
- Effective Supervision: Owners can manage their kiosks in real-time remotely
- High Satisfaction: 97% of users recommend the application
- Sustained Growth: +40% increase in transaction volume processed
"MyStandBiz has transformed the way we work! No more paper registers, everything is digitized and secure. I save precious time and my customers appreciate the speed of service. The Findex team was exceptional, always available to support us. I highly recommend this solution to all Mobile Money kiosks!"
Do you manage Mobile Money kiosks?
Digitize your management and improve your profitability with a custom solution